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OUR ROLES IN WORKING TOGETHER As your primary care provider, I will: · Learn about you, your family, life situation, and health goals and preferences. I will remember these and your health history every time you seek care and suggest treatments that make sense for you. · Take care of any short-term illness, long-term chronic disease, and your all-around well-being. · Keep you up-to-date on all your vaccines and preventive screening tests. · Connect you with other members of your care team (specialists, health coaches, etc.) and coordinate your care with them as your health needs change. · Be available to you after hours for your urgent needs. · Notify you of test results in a timely manner. · Communicate clearly with you so you understand your condition(s) and all your options. · Listen to your questions and feelings. I will respond promptly to you – and your calls – in a way you understand. · Help you make the best decisions for your care. · Give you information about classes, support groups, or other services that can help you learn more about your condition and stay healthy. We trust you, as our patient, to: · Know that you are a full partner with us in your care. · Come to each visit with any updates on medications, dietary supplements, or remedies you’re using, and questions you may have. · Let us know when you see other health care providers so we can help coordinate the best care for you. · Keep scheduled appointments or call to reschedule or cancel as early as possible. · Understand your health condition: ask questions about your care and tell us when you don’t understand something. · Learn about your condition(s) and what you can do to stay as healthy as possible. · Follow the plan that we have agreed is best for your health. · Take medications as prescribed. · Call if you do not receive your test results within two weeks. · Contact us after hours only if your issue cannot wait until the next work day. · If possible, contact us before going to the emergency room so someone who knows your medical history can care for you. · Agree that all health care providers in my care team will receive all information related to your health care. · Learn about your health insurance coverage and contact your insurance if you have any questions about your benefits. · Pay your share of any fees. · Give us feedback to help us improve our care for you. |
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